Store Hours

open 24/7

Support Hours

Monday—Friday | 8AM—6:00PM CT

Saturday—Sunday | 12pm—3pm

Helpful Information

FAQ's - Frequently Asked Questions

Most Commonly Asked Questions with answers. Visit Our FAQ's Page Here.

How To Return a Product

Return Your Product by following the Outlined Steps in our Refund Policy Here.

Shipping Information

Once You have received your order confirmation email, Processing Time takes 0-3 Business Days. You will receive another email with tracking details letting you know your order has been shipped. We have one Shipping Method: Fast & Free Shipping. It is our adopted default shipping method and will be automatically selectable at checkout. This is standard and not subject to a minimum purchase limit. For more Info, visit our Shipping Policy Here.

Estimated Delivery Time

Most orders are delivered within 5-8 Business Days. However, Delivery Times Vary. Our Standard Estimated Delivery Time is 3-11 Days From the time you place your order. See our Shipping Policy Here for more specific information.

Damaged & Defective Products

If your order arrives Damaged or Defective, Email Us as soon as possible at customersupport@explorerequip.com with your order number and sufficient photos of the item’s condition. We address these on a case-by-case basis.

Final Sale / Non-Returnable Items

CONTACT FORM

We're Happy to help. Submit your Inquiry via the form below. Specific, Detailed information helps us better assist you. We will be in touch shortly with an informed response.

Contact form

Response Time

You can expect to hear back from us within 3-4 Hours of your submission every day of the week.

About Us

Born from a gut feeling, Explorer Equip was built to equip explorers with the highest quality, lifestyle-enhancing gear for uncovering more than just treasure. Explore boldly. Equip intentionally. And Work Hard, Dont stop —

Because It's True-Where there's a Will,There's a Way.

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